Tool
Online booking
A public page where your customers pick an appointment. The free slots come from the calendar you already work in, not from a second list somebody has to keep up to date.
See it instead of reading it
Recorded in the running product, with real data, not an animation.
What the customer gets
An address you can hand out
Your booking page has its own address and fits where customers already look: in the Google business profile as «Book an appointment», in your signature, on your website.
Free slots from the real calendar
Only confirmed and accepted appointments take a slot. Nothing else blocks time, so free slots don't disappear because of half-finished forms.
Confirmation with a calendar file
The email to the customer carries the appointment as an RFC 5545 file: one click and it sits in Outlook, Apple Calendar or Google Calendar.
Automatic, or only after your yes
Per service you decide whether a booking counts immediately or only once you accept. Plus minimum notice (not in ten minutes) and horizon (not in eight months).
The flow, step by step
- The customer opens the page, picks service, day and time, and fills in their details.
- They get an email and confirm from it themselves, so no appointment lands under an address nobody owns.
- You see the appointment in Blina Desk, with contact and note, and accept or decline if you kept the yes for yourself.
- The appointment sits in your calendar. If it falls through, the slot opens again.
When an appointment changes
Appointments change. This is how your calendar stays right:
- The customer reschedules the appointment themselves: through the link in their email they pick a free time, and the entry in their calendar moves with it.
- Through the same link they cancel when they cannot come.
- If you decline a request, or the time has been taken meanwhile, the customer gets alternative times and picks one through their link.
- You create service types yourself in the settings: name, duration, days and hours.