Tool
Online booking
A public page where your customers pick an appointment. The free slots come from the calendar you already work in, not from a second list somebody has to keep up to date.
See it instead of reading it
Recorded in the running product, with real data — not an animation.
What the customer gets
An address you can hand out
Your booking page has its own address and fits where customers already look: in the Google business profile as «Book an appointment», in your signature, on your website.
Free slots from the real calendar
Only confirmed and accepted appointments take a slot. Nothing else blocks time, so free slots don't disappear because of half-finished forms.
Confirmation with a calendar file
The email to the customer carries the appointment as an RFC 5545 file: one click and it sits in Outlook, Apple Calendar or Google Calendar.
Automatic, or only after your yes
Per service you decide whether a booking counts immediately or only once you accept. Plus minimum notice (not in ten minutes) and horizon (not in eight months).
The flow, step by step
- The customer opens the page, picks service, day and time, and fills in their details.
- They get an email and confirm from it themselves, so no appointment lands under an address nobody owns.
- You see the appointment in Blina Desk, with contact and note, and accept or decline if you kept the yes for yourself.
- The appointment sits in your calendar. If it falls through, the slot opens again.
What is still missing today
So you read it here and not at the first customer:
- Rescheduling by the customer through a link of their own isn't built yet. Cancelling and booking again works.
- A brand-new service type is created through the interface layer today; the screen edits the ones that exist.
- On a cancellation the customer is informed; the note back to you is plainer than the confirmation.